Maxwell School :: Department of Public Administration :: Ines Mergel

Ines Mergel

Dr. Ines Mergel is Associate Professor in the Department of Public Administration and International Affairs, and a Senior Research Associate in the Center for Technology and Information Policy, at Syracuse University's Maxwell School of Citizenship and Public Affairs.

Professor Mergel's research focuses on the
institutionalization of innovative public management practices, especially the adoption of new technologies. Her research appears in leading public management field journals, inlcuding Public Administration Review, Journal of Public Administration Research and Theory, Public Management Review, American Review of Public Administration, Journal of Public Affairs Education, International Public Management Journal or Government Information Quarterly.


Social Media in the Public Sector Ines Mergel IBM Center for the Business of Government: A Manager’s Guide to Assessing the Impact of Government Social Media Interactions IBM Report Measuring Impact of Social Media Interactions
Social Media Field Guide - Mergel and Greeves IBM report Social Media Strategy IBM Report Social Media Strategy
Studying Social Networks IBM Report Using Twitter in Government
Campus IBM Report Twitter in Government 
Praxishandbuch Wikis in Government
Springer IBM Report Using Wikis in Government 







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