Maxwell School :: Department of Public Administration :: Ines Mergel

Ines Mergel

Dr. Ines Mergel is Associate Professor in the Department of Public Administration and International Affairs at Syracuse University's Maxwell School of Citizenship and Public Affairs. Professor Mergel's research focuses on the managerial and technological processes in the implementation and institutionalization of innovative public management practices, especially the adoption of new technologies. Current projects include open innovation in the U.S. federal government and the use of inhouse social networking technologies in the public sector.


Social Media in the Public Sector Ines Mergel Social Technologies in Emergency Management Social Media Practices in Local Emergency Management  Open collaboration in the public sector: The case of social coding on GitHub
Social Media Field Guide - Mergel and Greeves IBM Center for the Business of Government: A Manager’s Guide to Assessing the Impact of Government Social Media Interactions Screen Shot 2014-12-23 at 7.44.06 PM IBM Report Measuring Impact of Social Media Interactions The Long Way From Government Open Data to Mobile Health Apps: Overcoming Institutional Barriers in the US Federal Government
Studying Social Networks IBM report Social Media Strategy Screen Shot 2014-12-05 at 6.12.09 AM
Campus IBM Report Social Media Strategy Opening Government: Designing Open Innovation Processes to Collaborate with External Problem Solvers
Praxishandbuch IBM Report Using Twitter in Government
Springer IBM Report Twitter in Government  A framework for interpreting social media interactions in the public sector
Wikis in Government Image
  IBM Report Using Wikis in Government  Implementing Open Innovation in the Public Sector: The Case of
    A Three-Stage Adoption Process for Social Media Use in Government







In the Media



Government 2.0 Blog LinkedIn

Twitter RSS feed for Government 2.0