Assistant Professor of Public Administration, Department of Public Administration and International Affairs, and a Senior Research Associate at the Center for Technology and Information Policy at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY.
Ines
Mergel was previously a postdoctoral fellow at the
Program on
Networked Governance, Kennedy
School of Government, Harvard
University. She received a Doctor of Business
Administration (D.B.A.) from the
University of St. Gallen, Institute of
Management, in Switzerland, where she studied Information
Management. Ines
studied Business Economics at the
University of Kassel, Germany, and
University of Leiden,
The Netherlands, with a focus on Knowledge Management.
Ines Mergel's research focuses on
informal
social networks among public managers as well as the diffusion and adoption of
social media, especially
Web 2.0 and social networking applications in
government as mechanisms for knowledge sharing.
NEWS:
New paper available online: Forming and norming social media adoption in the corporate sector, ACM Proceedings of the 2012 iConference, pp. 152-159.
What a Twitter map can and cannot tell: Quoted in article on Gates Foundation Twitter network based on my Twitter analysis here (February 2012).
New article published in International Public Management Journal: The Multiple Logics of Innovation with David Lazer, et al. (November 2011)
New article published in American Review of Public Administration: Searching for answers: Networks of practice among public administrators with Maria Binz-Scharf and David Lazer (November 2011)
GSA Web Manager University webinar, November 7, 2011: "Crowd-Sourced Wikis in Government"
APPAM 2011: Roundtable discussion with GSA's Tammie Macoullier, World Bank's Aleem Walij, Professors Jane Fountain, David Lazer, Cary Coliganese on: A Mandate for Change: A research agenda for the Open Government Initiative, Washington DC, November 4, 2011.
Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Vol. 34, No. 4, October 2011, p. 4 & 6, Special Issue: From Bureaucratic to Cool: A Call for Public Service.
IBM The Business of Government Radio Hour: Conversation with Authors: Using Wikis in Government: A Guide for Public Managers with Prof. Ines Mergel (7/23/2011)
Government 2.0 Revisited: Social Media Strategies in the Public Sector wins the 2010 H. George Fredrickson PA TIMES Best Article Award (02/28/2011)
Government 2.0 syllabus featured on data.gov (05/16/2011)
Using Wikis in Government: A Guide for Public Managers, IBM report (05/23/2011)
Contact
Department of Public Administration and International Affairs
Maxwell School of Citizenship and Public Affairs
Syracuse University
436 Crouse-Hinds Hall
Syracuse, NY 13244
eMail: iamergel (at) maxwell.syr.edu
Phone: 315-443-5100