For frequent news updates, please visit my Wordpress blog: Social Media in the Public Sector.
New paper out: Mergel, I., Mugar, G., Jarrahri, M. H. (2012): Forming and norming social media adoption in the corporate sector, ACM Proceedings of the 2012 iConference, New York, NY, doi>10.1145/2132176.2132196, pp. 152-159.
What a Twitter map can and cannot tell: Quoted in article on Gates Foundation Twitter network based on my Twitter analysis here (February 2012).
New article published in International Public Management Journal: The Multiple Logics of Innovation with David Lazer, et al. (November 2011).
GSA Web Manager University webinar, November 7, 2011: "Crowd-Sourced Wikis in Government"
APPAM 2011: Roundtable discussion with GSA's Tammie Macoullier, World Bank's Aleem Walij, Professors Jane Fountain, David Lazer, Cary Coliganese on: A Mandate for Change: A research agenda for the Open Government Initiative, Washington DC, November 4, 2011.
Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Vol. 34, No. 4, October 2011, p. 4 & 6, Special Issue: From Bureaucratic to Cool: A Call for Public Service.
Residency Requirement: Local Government Professionals in Second Life, in: Journal of Virtual World Research, Metaverse Assembled, Volume 4, Number 1 (available online)
IBM The Business of Government Radio Hour: Conversation with Authors: Using Wikis in Government: A Guide for Public Managers with Prof. Ines Mergel, 7/23/2011
Quoted in: Demcrat and Chronicle.com: "For elected officials, social media tools present new challenges" (07/16/2011)
My Government 2.0 Syllabus is featured on the Open Government flagship site data.gov (05/16/2011)
My Government 2.0 Revisited: Social Media Strategies in the Public Sector wins the 2010 H. George Fredrickson PA TIMES Best Article Award (02/28/2011)
USA Today: Governors on YouTube (pdf) (10/22/2010)
PostCrescent: Governors send unfiltered message to public with YouTube videos (pdf) (10/22/2010)
Explorer: Governments try social media (09/15/2010)
Mergel, I. (2010): Government 2.0 Revisited: Social Media Strategies in the Public Sector, in: PA Times, American Society of Public Administration, Vol. 33, No. 3, p. 7 & 10.
From Zero to 2.0: How social media can change collaboration in government (Video), presentation to Maxwell's CNY Alumni